API connection problem

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Error message says API connection problem by the user in whmcs admin. When we go to configure the server inside whmcs connection test says everything is ok.

Screenshot_2022-12-30_213647.png

Additionally theres a error message:
API connect problem. Error: Current user is not logged in (997)

2 Answers

I think that you have a problem with the login and password on the server configuration in WHMCS.

Please go to the server settings in WHMCS and re-enter the login and password.
Additionally, it may be like this, the browser substitutes an incorrect password.